Frequently asked questions

Q: How often will I be paid?

A: Most commonly, you will be paid on the last day of each month. Your timesheet and invoice must be filled out and provided to our office at least three days before the end of the month. Your temp controller may request that you provide these documents on a different date. If this is the case, they will contact you either by phone or via email.

Q: Who do I send my invoice/timesheet to?

A: Scan the invoice and email it to your temp consultant. Their email address is located at the bottom of any company correspondence email sent to you.

Q: I don’t know how to complete an invoice. What do I do?

A: No worries! You can visit our Temp Tool Kit page on our website. There, you will find sample invoices and timesheets that you can download for your inspection.

Q: What should I do if I’m not feeling well?

A: If it is during our office hours, please call us immediately and let us know. However, if you are aware of your health whenever you cannot contact us, it is best that you phone the spa or salon you are working at directly.

Q: What if I’m running late?

A: The phone number of your assigned company will be provided to you upon acceptance of a job offer. Please contact your place of employment by phone if you are going to be late for your shift. 

Q: What do I do if I change my mind about working a shift?

A: Unless you are ill, both the client and Spa & Beauty Connection expect you to make it to your shift. If you must cancel, please let us know well in advance so that we can replace you.

Q: What do I need to wear?

A: Your temp consultant will inform you before your assignment if there is a uniform required. If there is no uniform, you will be provided a list of what is suitable to be worn as well as the type of shoes you should wear.